All Lighting Services Inc lighting fixtures and track systems are specification grade and provide exceptional performance. We stand behind the products we manufacture and back this up with a 12-Year Limited Warranty.
Within 12 years of date of purchase, Lighting Services Inc will repair or replace any lighting fixture or track system with same or equivalent product if a product breaks or ceases to function properly due to manufacturing defect.
Limited Twelve (12) Year Warranty – Track or Busway
If the customer has proven, by submitting documentation reasonably acceptable to LSI, that any LSI Track or Busway products are defective in either material or workmanship, LSI shall authorize customer to return the product to LSI. Upon the return of such product F.O.B. Factory Freight prepaid within Twelve (12) years from date of shipment of the Track or Busway products, LSI will either repair the product or provide the customer with a new product at LSI’ sole option. This Twelve (12) Year Warranty does not apply to products not manufactured by LSI and/or used in conjunction, attached or installed with the Track or Busway products, including, but not limited to, any damage caused by or to the Track or Busway products due in whole or in part from the use of the Track or Busway products with any products not manufactured by LSI. The use of any product not manufactured by Lighting Services Inc in any of our Track or Busway systems, without prior written consent of LSI will void this warranty of the Track or Busway system.
Limited Twelve (12) Year Warranty – Lighting Fixtures
If the customer has proven by submitting documentation reasonably acceptable to LSI, that any LSI Lighting Fixtures are defective in either material or workmanship and returns such product F.O.B. Factory Freight prepaid within Twelve (12) years from original date of shipment of Lighting Fixtures, effective May 1, 2015, LSI will repair the product or provide the customer with a new product at its sole option.
EFFECTIVE AUGUST 1, 2021, CERTAIN MANUFACTURERS ARE OFFERING A TEN (10) YEAR WARRANTY FOR THEIR PRODUCTS, WHICH INCLUDES THE FOLLOWING: ALL WHITE LIGHT XICATO INTEGRATED LED FIXTURES AND LUTRON ECOSYSTEM FIXTURES. ALL OTHER WHITE LIGHT OR COLOR CHANGE / COLOR TUNE LED ASSEMBLIES, DRIVERS, BALLASTS, TRANSFORMERS, DIMMERS, SOCKETS, OR OTHER ELECTRONIC COMPONENTS ARE WARRANTED BY MANUFACTURER FOR FIVE (5) YEARS, WITH THE EXCEPTION OF UV LED ASSEMBLIES, WHICH ARE WARRANTED BY MANUFACTURER FOR THREE (3) YEARS. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, LSI DOES NOT OFFER OR PROVIDE ANY WARRANTY TO THE CUSTOMER THAT SUPPLEMENTS OR EXCEEDS THE WARRANTY THAT THE MANUFACTURER PROVIDES TO THE CUSTOMER FOR THESE PRODUCTS. ALL WARRANTY PERIODS BEGIN TO RUN FROM THE DATE OF SALE OF THE PRODUCT TO THE CUSTOMER.